A Nurse Owned Medical Debt Collection Agency
Healthcare Collections
Saving you time & earning you money.
We lead with empathy and easy-to-use technology to collect payments on your open invoices from your medical practice or medical billing company.
Recover Double to Triple Industry Standards
Beyond Green Solutions has an exceptionally high recovery rate. Our smaller-size agency has the time to actively engage in empathetic conversations with your patients. All paths to resolution are different – and they are unique to each demographic. Improve your cash flow and maintain great relationships with your patients by letting our team step in to help.
Nurse Owned and Operated, Empathy is at our Core
Nurses are trained to be ethical and empathetic. In debt collection, especially medical collections, this can not only impact the brand integrity and customer relationship with the patient or consumer, but the recovery of revenue. Using these educational building blocks, solutions happen smoother and more often.
Beyond Green Solutions is the ONLY nurse-owned Debt Collection agency in the United States. Learn more here.
Technology To Support Your Patients' Needs
What does good technology look like in medical and healthcare collections?
Meeting each patient at their level of technology. For some, that means letters & a phone call with a specialist. For others, a consumer portal and many electronic payment options.
Together, we come up with a technology solution that suits each patient’s needs while providing great customer-service and payment resolution for your practice.
Go beyond traditional collection methods
Empathy in Practice
What does empathy look like in medical debt collections?
- Asking open ended questions, and LISTENING to the answer
- Establishing trust and open communication
- Creating paths to resolutions and providing collaborative payment options
- Empathy is what you give to your patients
- Empathy is what we give to your past due patients
WHAT WE DO
Collection Services For Medical Practices & Medical Billing Companies
Services For Your Practice
Your team is supported through training programs, process improvements, full transparency, and custom reporting leading to better decision making.
Services for Your Patients
The focus is on building relationships, collaborating, and problem solving with your patients. With empathetic phone calls & multiple ways to pay, resolution is our focus and outcome!
Healthcare companies & medical Billing
Who Works With Us
We specialize in work with any healthcare company, private practice, and medical billing companies. Below is just a short list of the types of medical companies we partner with.
- Hospitals and Healthcare Systems
- Anesthesiologists
- Radiologists
- Mental & Behavioral Health
- Private Practices
- Dentists
- Physical Therapists
- Veterinarians
- And more...
Testimonials
What Our Clients Say
Whether you are maintaining records or performing medical exams, you entered your profession to DO it, not chase after those who owe you. Resolving late payments takes time, patience, and a practiced set of skills to find contacts and engage in conversations that ultimately lead to debt resolutions.
Lucia Castillejo, MS
Chief Executive Officer, Monroe County Medical Society
"I am consistently hearing physicians tell me about the very real financial struggles they endure as a result and impact of the COVID-19 pandemic. I encourage any medical practice and/or physician to consider partnering with Beyond Green Solutions (BGS); they are the experts in recovering any past debt and/or in identifying ways to increase your cash flow.
Katie is a friend and trusted partner of the MCMS that has helped many practices and we are proud to be working with her, and the BGS team, as we continue to work together to help medical practices remain financially viable."